Policies

Privacy Policy

GunsAreCool.com does not and will not share any personal or email information with third parties. We do use your email to periodically send you information about new products or various sale offerings.

Shipping Policy

We offer shipping though USPS FedEx and UPS. Some methods may not be available.

We do not ship any International Orders (Including Puerto Rico, Guam, APOs and FPOs). This will include orders that have any connection to International shipments. This goes to both the shipping and billing addresses. Any exceptions have to be authorized “prior” to the order being placed.

 

Terms and Conditions

By agreeing to our terms & conditions you are making the following
declaration: Declaration of Buyer: “I understand the legality of the merchandise I am ordering and I
declare that I am of legal age and have no other legal disabilities.”
This certifies that you are an adult and under no legal disability as provided under 18 U.S.C 922D (1)
– (7).

 

Return Policy
Any questions concerning an exchange/refund should be directed to our customer service department at 314-965-4867 from 10 am till 6 pm cst.
If merchandise you receive is defective, note that some manufacturers will handle returns and exchanges themselves. Call our customer service department for instructions.
No returns on Special Order Items.

No returns on Firearms.
Anything returned will be credited in the same manner paid.
Within 10 days items maybe returned however a 30% restocking fee for returned merchandise may apply.
Packaged items returned must be able to be resold in original package. If original packaging it torn, destroyed or not available the item may not be returned.
Some items are non-returnable and non-refundable:

  • Shipping fees
  • Items that originate from certain Manufacturers and Distributors.
  • Ammunition and reloading supplies
  • Items, purchased through other stores and on-line sites, transferred through Southern Armory, LLC.

Firearm Policy

  • There are no returns of firearms.
  • We do not carry a warranty on firearms, only the manufacturers and/or distributors carry warrantees on firearms.
  • Our used firearms are function tested with snap caps at the time of purchase to test the feeding of ammunition and function of the firing pin. We do not live fire test the firearms.
  • We do not guarantee the functions, or quality, of any firearm.
  • In the case of a function issue with a purchased firearm, we will gladly help you contact the manufacturer to get a call tag to send the firearm back for a quality check and offer other suggestions to identify the issue.

 

Mailing Address

Southern Armory
9901 Watson Road, Suite 145

Saint Louis, MO 63126

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